We do not offer returns on lingerie sets or briefs due to hygiene reasons and due to each item being made to order. We do offer free alterations on all items, postage is not covered. Nightwear and bra/bralette orders can be returned if they do not fit, postage is not covered.
These items must be returned within 7 working days of receiving the items, the items must be returned in their original condition with tags still attached, if the items have been worn or damaged in any way then the purchase can not be refunded or exchanged and the item will be posted back. The price of the items, not including the postage price, will be refunded.
Custom sized items can not be returned as they are made to your specific measurements.